Pickup lockers have also become quite popular, promoting that whole idea of “contactless,” alongside “speedy.”. Take a virtual tour of the new restaurant designs below. Burger King released plans for a new restaurant design on Thursday. The company’s “Restaurant of Tomorrow” plans were created by the Restaurant Brands International in-house design group with input from tech, operations and food innovation teams. The first new designed restaurants will be built in 2021 in Miami, Latin America and Caribbean. With its new restaurant designs, Burger King is betting on this consumer behavior shift to stick around in the long term. Burger King has been working on new restaurant designs for years, but the coronavirus pandemic has sped up its plans to roll out contactless features. All Rights Reserved. Notably, the drive-thru was on a tear prior to the pandemic, with nearly 40% of consumers using the channel more in 2019 versus 2018. Credit consumers’ time-pressed schedules for this growth. The new designs include multiple ordering and pickup options for customers and buildings that use sustainable materials and are 60% smaller than the typical Burger King restaurant. The chain revealed its two new restaurant designs on Thursday. On top of that material 2019 growth, drive-thru visits increased by 26% and represented 42% of all restaurant visits during April, May and June, according to The NPD Group. The new interiors concept is referred to by the brand as â20/20 Garden Grillâ and Burger King says it aims to replicate âan outdoor BBQ atmosphereâ. , have added curbside service on a dime. Chains have to find a way to keep heavy off-premise volumes flowing smoothly and expanding lanes is a sure-fire way to do just that. Opinions expressed by Forbes Contributors are their own. Burger King is a valued Casablanca brand, and weâre always excited to invite new store operators into our business. flickr: Mike Mozart Given the importance of the drive thru at Burger King, the new designs are going to include exterior, guest-facing enhancements, like the construction of double drive-thru lanes, and outdoor digital menuboards. No doubt a number of Burger King’s new design features leverage trends that have accelerated during the past few months as customers were forced to stay at home. Traditional fast food restaurant formats may be endangered due to the Covid-19 pandemic. Burger King plans new restaurants that feature a totally âtouchlessâ customer experience, inspired by pandemic precautions. In a statement, Taco Bell COO Mike Grams said demand for the drive-thru is at an all-time high, adding, “we know adapting to meet our consumers’ rapidly changing needs has never been more important.”. What that means specifically is a drive-in area (under solar-powered canopies) that allow guests to place their orders through the BK app and have their food delivered to the car; dedicated parking spots for curbside delivery; pickup lockers for mobile and delivery orders; multi-lane drive-thrus that provide a view into the kitchen; and an external walk-up window. When we closed dine-in service, our strong base of restaurants with a drive-thru continued to deliver at levels we’ve never seen before in our system,” he said. Burger King's new 2021 restaurants will have food lockers, conveyor belts that deliver Whoppers to your car, and modern, minimalist dining areas. See Burger King's new three-lane (yes, 3!) The design is optimized for what Burger King calls "COVID world," with pickup cubbies where customers can grab a burger and fries without employee contact.
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